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The Problem With Asking “Any Questions?”

Heacock, Perez, and Associates, LLC Posted on March 11, 2022 by Bill HeacockMarch 11, 2022

The last PowerPoint slide in a presentation often coincides with a very predictable closing from the presenter: “Any questions?” This often results in an equally predictable silence. Presenters and instructors tend to interpret this silence as evidence that the audience … Continue reading →

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The Great Online Training Debate: Webcams On or Off?

Heacock, Perez, and Associates, LLC Posted on April 6, 2021 by Bill HeacockApril 6, 2021

Whether you are chatting online with relatives from Nebraska, brainstorming with colleagues, or meeting with your team, there is no question that webcams can add a welcome visual component. Experts tell us that over half of communication is non-verbal and … Continue reading →

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How to Handle Sleeping Participants

Heacock, Perez, and Associates, LLC Posted on December 11, 2019 by Bill HeacockJanuary 2, 2020

Imagine that you are presenting in a warm conference room or classroom, not long after lunch (pizza), and are covering data displayed on PowerPoint slide #47. You notice an attendee on the second row, after a valiant struggle to stay … Continue reading →

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How to Handle Side Conversations During a Presentation

Heacock, Perez, and Associates, LLC Posted on October 30, 2019 by Bill HeacockJanuary 2, 2020

I could tell that the presenter was about to lose it. There had been intermittent side conversations going on between audience members for most of the morning, and the presenter’s facial expression betrayed his increasing annoyance. Finally, it happened.  “Excuse … Continue reading →

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Interacting with Large Audiences; How to Keep the Whole Ballroom Awake

Heacock, Perez, and Associates, LLC Posted on February 27, 2019 by Bill HeacockJanuary 2, 2020

Sometimes, in my train the trainer or presentation skills workshops, I receive a bit of push-back regarding my advocacy of frequent interaction with an audience. Although the evidence is clear that interaction has multiple benefits (e.g., keeps people attentive, provides … Continue reading →

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How Presentations are like Amoebas (and what to do about it)

Heacock, Perez, and Associates, LLC Posted on January 22, 2019 by Bill HeacockJanuary 2, 2020

Trainers and presenters, particularly those who are experts in their fields, have long struggled with selecting the right content for a presentation. How much is too much? How deep do I go? Where do I stop? Unfortunately, what often happens … Continue reading →

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How to Take the Floor Away from Someone Who Won’t Stop Talking

Heacock, Perez, and Associates, LLC Posted on October 6, 2018 by Bill HeacockJanuary 2, 2020

Good trainers, presenters and facilitators know the importance of audience participation. The experts tell us that audience participation sustains attention and interest, provides feedback that people are “getting it”, and enhances the retention of key points. But, what about the … Continue reading →

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How to Survive in Front of a Group

Heacock, Perez, and Associates, LLC Posted on June 12, 2018 by Bill HeacockJanuary 2, 2020

You’ve seen the data. Survey after survey, going back decades, suggests that public speaking is people’s greatest fear. Called “glossophobia”, it consistently beats spiders, snakes, flying, and even death in the lexicon of least favorite things. (e.g., “Kill me, just … Continue reading →

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Audiovisual Purgatory

Heacock, Perez, and Associates, LLC Posted on March 20, 2018 by Bill HeacockJanuary 2, 2020

Presentation software (and PowerPoint® specifically) is the target of heavy criticism these days. The phrase “Death by PowerPoint®” is commonly used to describe the abuse of this medium: Too many slides, too many words, annoying animations, bizarre color choices, gratuitous … Continue reading →

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The Wisdom of Frequent Breaks

Heacock, Perez, and Associates, LLC Posted on February 27, 2018 by Bill HeacockJanuary 2, 2020

We’ve all been there. Mid-morning in an overly air-conditioned corporate or hotel meeting room. Mind wandering, bladder painful, left leg asleep, minutes crawling by. Then…salvation! The welcome rumble of the 10 a.m. break cart rolling down the hallway. The traditional … Continue reading →

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